Effective Date: 1 August 2025
Welcome to Theuniskraal Wine Estate’s website (“we”, “our”, or “us”). These Terms of Use govern your use of our website and any services, content, or features provided through it. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.
1. Use of the Website
1.1 The content on this website is provided for general information and promotional purposes only.
1.2 You may use this website only for lawful purposes and in accordance with these Terms.
1.3 You agree not to use this website in any way that may cause damage, impair its availability, or interfere with other users’ access.
2. Age Restriction
2.1 In accordance with South African law, you must be 18 years or older to purchase wine or any alcoholic beverages from us.
2.2 By using our website to make a purchase, you confirm that you are of legal drinking age in your country of residence.
3. Intellectual Property
3.1 All content on this website — including text, images, logos, graphics, videos, and design — is the property of Theuniskraal Wine Estate unless otherwise stated, and is protected by copyright, trademark, and other intellectual property laws.
3.2 You may not copy, reproduce, distribute, or modify any part of this website without our prior written consent.
4. Online Orders & Payments
4.1 Prices displayed on the website are in South African Rand (ZAR) and include VAT unless otherwise stated.
4.2 We reserve the right to change prices without notice.
4.3 Payment must be made in full before goods are dispatched.
4.4 All online transactions are processed via secure payment gateways; however, we cannot be held responsible for any security breaches beyond our reasonable control.
5. Delivery & Collection
5.1 Delivery times may vary depending on your location. Estimated delivery dates will be communicated upon purchase.
5.2 We will not be held liable for delays caused by factors beyond our control, such as courier delays or adverse weather conditions.
5.3 Orders can also be collected directly from our estate during operating hours.
6. Limitation of Liability
6.1 While we take every effort to ensure accuracy, we do not guarantee that the content on this website is free from errors or omissions.
6.2 We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website, its content, or services.
7. External Links
7.1 This website may contain links to third-party websites for your convenience. We do not endorse or take responsibility for the content or practices of these websites.
8. Privacy
8.1 Your use of this website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA).
9. Changes to the Terms of Use
9.1 We may update these Terms of Use from time to time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated Terms.
10. Governing Law
10.1 These Terms are governed by and construed in accordance with the laws of the Republic of South Africa.
10.2 Any disputes will be subject to the jurisdiction of South African courts.
11. Contact Us
If you have any questions regarding these Terms of Use, please contact:
Theuniskraal Wine Estate
P.O. Box 34, Tulbagh, 6820, South Africa
📞 Tel: +27 (0)23 230 0688
📠 Fax: +27 (0)23 230 1504
📧 Email: admin@tkraal.co.za